This policy notifies you of: a) what personal information of yours is collected when you access the Site ; b) how the information is collected; c) how the information is used and shared; d) our efforts to maintain the security of sensitive information; and e) other details concerning your personal information and our policies.
This Policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage.
1. Information Collection and Use
Information collected by us is stored in a single, secure database, accessible only by us. We collect information from users of our Site at several different points and from several different sources, all or some of which may apply to you.
2. What are cookies?
3. What cookies are used on this Website?
The cookies used on this website are broadly grouped into the following categories:
Essential– Some of the cookies on this website are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie used to allow communication between your browser and the website. Our cookie preference cookie described in the section “How can I reject or opt out of receiving cookies?” is also an essential cookie. You may not be able to use our website without these cookies.
Analytics– Analytics cookies help understand how users engage with this website. An example is counting the number of different people coming to the website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. It would be difficult to analyse how well the website was performing and improve it without these cookies.
User Cookies– These are cookies to improve your experience by remembering your preferences so I know how you like to use the website. Examples of this would be remembering you so that you are served with the same content or to remember you when you come back to the site.
4. How can I reject or opt out of receiving cookies?
If you do not wish cookies to be stored on your machine, you can do the following:
1. delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit http://www.allaboutcookies.org/; and/or
2. please note that we can’t always control third party cookies stored on your machine from our website and where this is the case you will need to visit the relevant third party’s website directly to manage cookies stored on your machine by them. Please see our “Third Party Cookies” section below.
Please be aware that disabling cookies may impact the functionality of this website.
5. Third party cookies:
Some of the cookies described in the “What Cookies are used on this Website” section above are stored on your machine by third parties when you use our website. Third parties may also read cookies on your browser to collect information or to serve content or advertisements to you. We have no control over these cookies or how the third parties use them. They are used to allow that third party to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see:
1. Internet Advertising Bureau website at http://www.youronlinechoices.com/ where you will be able to opt-out of receiving Interest-Based Advertising cookies from some of the third parties listed below; and/or
Third Party: Google
Type of cookies: Analytics – Google provide anonymised data about the visits made to this website.
Interest-Based Advertising – Google tools may also collect data for the purpose of interest-based advertising.
More information and how to opt-out: http://www.google.co.uk/intl/en/policies/privacy
When you order and purchase, or attempt to order and purchase, Products at the Site, we ask for, and you are required to give, your name, address, postcode/zip code, telephone number, email address, credit card account number or debit account number, and credit card expiration date. Once you order or attempt to order and purchase Products, you are not anonymous.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser. We do not use them now but reserve the right to use them. If we decide to do so, we will post that change to our Policy.
* Log Files
We automatically receives and records information on its server logs from your web browser, including your IP address, cookie information, and the page you requested. We use IP addresses and cookies to analyze trends, administer the Site, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to your personal information.
6. Use of Information
Information we collect is generally used for the following purposes:
1. To process Product orders and deliveries, resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use.
2. To build features that will make the features and services on our Site easier to use, and to provide better customer support and timely notice of new product and service offers.
3. To improve our marketing efforts, to analyze Site usage, improve our content and product offerings, and customize our Site’s content, layout, and services. These uses improve our Products and better tailor them to meet your needs.
Notwithstanding the foregoing, we reserve the right to disclose personal information, including sensitive information such as a credit card or bank account number, when we believe that such disclosure is appropriate to comply with the law or a request by a governmental agency, to protect our rights or property, or to enforce our Terms and Conditions of Use. In the event that we or substantially all of its assets are acquired by a third party, customer information and sensitive information may be some of the transferred assets.
We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. They have access to personal information and sensitive information needed to perform their functions, but may not use it for other purposes.
We take every precaution to protect its customers’ personal information, particularly sensitive information, both online and offline. Sensitive information is encrypted and is protected online with the best encryption software in the industry – SSL.
Sensitive information is also protected offline in our offices. Only employees who need the information to perform a specific job are granted access to sensitive information. All employees are kept apprised of our security practices and changes in those practices. Finally, the servers that we store sensitive information on are kept in a secure environment. If you have any questions about the security of the Site, you can e-mail us.
9. Correction/Updating Personal Information
If a customer’s personal information changes, we will endeavor to provide a way to correct or update that customer’s personal data provided to us. This can usually be done by contacting our customer service department by phone or e-mail.
10. Notification of Changes
If we decide to change our Policy, we will post these changes on our Site or provide other notification of our revised Policy so our users and customers are always aware of what information we collect, how we use it, and when we disclose it.
11. Childrens’ Online Privacy Protection
We serve general users of the Internet. We support and comply with the Online Protection Act (COPPA) and we do not knowingly collect information from children under the age of 13, nor do we share such information with third parties. Children under the age of 18 may use the Site only with the involvement of a parent or guardian.